Unlocking the Power of Personalization: Building Blocks for Your Marketing Campaign
Webinar | November 21 at 11:00 - 12:00 ET
Your members want the right information at the right time, in the right channels. Are you ready to give it to them?
Personalization, especially within the member journey, is the key to re-engaging your members an driving sustainable membership growth. Join us on November 21st to get started!
Learn How to Provide a Personalized Member Journey. Register Now!
Meet Your Members' Changing Expectations.
In today’s competitive digital landscape, blanket messaging to broad audiences is bound to fall flat. Your members already receive carefully tailored messaging and content from their grocery store, shampoo brand, and favorite news outlet - they expect the same quality of experience from you.
Join us for a live, interactive webinar to learn how to create personalized customer journeys that support better engagement by speaking directly to your members’ unique needs and preferences.
During this 1-hour conversation, you'll:
- Develop detailed buyer personas using real customer data and insights
- Map customer journeys and leverage real-time triggers for hyper-personalized experiences
- Set measurable KPIs and continuously optimize your personalized campaigns
- Assess your organization's digital marketing maturity and chart a path forward
Meet the Experts!
Jessica Richardson
Senior Consultant, Marketing & Digital Strategy | fusionSpan
Jessica Richardson is a seasoned senior marketing consultant with over a decade of experience in the association and non-profit space. As a certified e-marketer, she excels in strategizing to help clients' brands resonate with niche audiences. Her expertise includes crafting content to amplify clients' voices, developing and executing co-marketing plans, creating marketing engagement programs, managing client relations, and designing creative assets.
Matthew Hanagan
Lead Solution Engineer | Salesforce
Matthew Hanagan is a Salesforce Solution Engineer working exclusively with nonprofits on their digital engagement and data solutions. Prior to joining Salesforce in 2021 he was Director on Technology Solutions at a performing arts and cultural center in NYC where he implemented several Salesforce digital marketing solutions.
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